Knitting = Service?

I recently took a little trip to San Francisco, where I promptly ran out of room in my suitcase. I decided to send some stuff home via UPS rather than buying a second bag to check (and paying the fee to check it), which made me feel pretty clever.

Except that I am an idiot...and wrote down my own zip code incorrectly.

So...UPS sent the box back to some facility in Palo Alto or Tatooine, or something -- rather than returning it to the return address, which was written correctly. (And was the same address as the other address, save the zip code.) Anyway, I didn't have a tracking number, so I had to call the original UPS Store where I sent the package from. I was passed from employee to employee, and was given no satisfaction. I was getting ready to get a little crazy with them until (on the fifth phone transfer, literally) I explained that it wasn't the clothes or the book that I was worried about getting back, I was worried about a half-finished knitting project that I had spent many, many hours on.

And that was all it took. The lady's entire demeanor changed. Suddenly my package was located, re-routed, and back on its way to me.

Apparently just mentioning knitting gets you the goods. Well, that and an additional $25.00 charge. But who's counting?